Terms & Conditions

Last updated: September 2026. Please read these terms before using our website or engaging our services.

Services

HM Ecom provides marketplace account management services (including but not limited to Amazon, Flipkart, Meesho, Myntra and eBay) and website development services, as agreed with each client individually.

Engagement & payments

Service plans, pricing and inclusions shown on this website are indicative and may be customised per client. Payments made via our Pay Now page are recorded and verified against our bank statement; invoices are issued once payment is confirmed.

Client responsibilities

Clients are responsible for providing accurate account access, product, and business information required to deliver the agreed services, and for complying with the policies of the relevant marketplace platforms.

No guarantee of platform outcomes

While we apply industry best practices, HM Ecom does not guarantee specific sales, ranking, or account-health outcomes, as these depend in part on factors controlled by the marketplace platforms themselves.

Cancellation

Either party may discontinue an ongoing engagement with reasonable prior notice, as agreed at the time of onboarding. Fees already paid for work completed are non-refundable unless otherwise agreed in writing.

Intellectual property

Any creative assets, listings, or website code we build for a client during an active engagement belong to the client upon full payment, unless otherwise specified in a separate agreement.

Changes to these terms

We may update these terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent to hmecomservices@gmail.com or +91 7424801446.